Microsoft: A Business-School Case Study

Recently Vanity Fair released an article talking about Microsoft and some terrible management that will potentially cost it its entire future.  In the article some key executives discussed how innovation was stifled at every turn and a “stack ranking” management system put every employee on edge. When I read this article I was shocked.  First, generally, one wouldContinue reading “Microsoft: A Business-School Case Study”

Treat Your Employees Like Customers

My first 8 years of my professional life I was in the customer service industry.  I had the fortunate opportunity that my employer sent me away to trainings and certifications to become a Customer Service trainer.  Part of our New Employee Orientation consisted of actual customer service trainings.  It didn’t matter if you were a executive level employee orContinue reading “Treat Your Employees Like Customers”

The Handbook Doesn’t Say I Have To Do That (A Guest post by TheBuzzonHR)

I got a call from a crying employee one Friday afternoon. She said her manager was changing her schedule beginning Monday and she wouldn’t have time to arrange childcare for her kids. She said her manager told her that if she couldn’t work this new schedule, she should just quit immediately.I assumed she was exaggeratingContinue reading “The Handbook Doesn’t Say I Have To Do That (A Guest post by TheBuzzonHR)”

The 7 Stages of Negative Feedback

Ever been in a situation where you’ve had to give professional negative feedback or receive it yourself? If you’ve been in either situation – it’s tough.  From both sides of the table.  In my career I’ve had to tell employees that their performance isn’t meeting expectations and it always leaves me with an upset stomach.  I can’t imagine thatContinue reading “The 7 Stages of Negative Feedback”

Use your Social Media Network

I’ll be honest that I’m “connected” while at the office.  (Much to my boss’ chagrin) I very rarely have such a busy day that I’m not on Facebook, twitter, Google+, LinkedIn, etc. to just find some insight on something.  Mostly I interact with others, but occasionally I’ll read a few articles that strike my fancy.  OverContinue reading “Use your Social Media Network”

Louisiana SHRM Conference 2012: Recap (Day 2)

You can view Day 1 here!  Day 2:   Ready for Day 2 and an educational Friday, that morning I attended the Employment Law and Legal Updates session presented by Steven Girffith, Jr.  Quite a bit of legalese to take in on a Friday morning (and after a late night), but Steven’s quick movement throughContinue reading “Louisiana SHRM Conference 2012: Recap (Day 2)”

Louisiana SHRM Conference 2012: Recap (Day 1)

When I arrived in New Orleans armed with business cards and my gigantic smile I had no idea what was in store for me at the LA SHRM Conference.  This was my first time participating in an HR conference and really my first opportunity to network on such a large scale.  Let me tell youContinue reading “Louisiana SHRM Conference 2012: Recap (Day 1)”

Look for the Right Fit

Ask any applicant that I interview and they’ll tell you that I talk a great deal about looking for “the right fit.”  (I don’t make it a rule to talk too much during an interview, of course, interviews are about getting the applicant to talk as much as you can).  But the one thing I want a possibleContinue reading “Look for the Right Fit”

Top Ten Suggestions to your Resume and Cover Letter

I’ve been doing a bunch of resume and cover letter review for some friends and family members.  I actually enjoy doing this cause it gives me an opportunity to impart my wisdom and experience to helping someone close to me find the right job (notice I didn’t put “a job”). Also, I get a feel forContinue reading “Top Ten Suggestions to your Resume and Cover Letter”

Being Honest

If you ever tell anyone you’re an HR Manager invariably you will have someone e-mail you or ask you to “look at my resume” or “can you fix my cover letter” or “any tips for my interview”… It’s this last one I’d like to focus on. Folks are shocked when my first recommendation for interviews is two wordsContinue reading “Being Honest”